When crisis strikes, your response matters. This training will empower you with crucial skills and techniques that will enable you to provide effective, empathetic intervention during high-stress situations. In-person and live online training options available.
In our rapidly changing and increasingly volatile world, the ability to de-escalate high-stress situations is no longer just desirable - it's essential. This course offers comprehensive training in effective de-escalation from various perspectives. You will learn recent developments in the psychology of extreme escalation. We will also focus on the mental preparation skills that can lead to effective intervention under stress. Skill based scenario training will be used to increase your confidence in your ability to effectively intervene with those in extreme crisis.
What You Will Learn:
Recognize early warning signs of escalation.
How to recognize signs of impending violence.
How to be mentally prepared to intervene effectively.
Verbal De-escalation Techniques – Listening and Responding.
How to assess the key themes driving the escalation.
Problem solving under stress and trauma-informed strategies.
Workplace harmony, productivity, and personal well-being are important. Not effectively addressing potentially violent conflict can result in numerous negative consequences.
De-escalation Skills for the Front Line will redefine your approach to crisis management and give you the tools to effectively intervene with those in extreme crisis.
Front-line public safety
Health care providers
Mental health professionals
Social service professionals
Introduction and overview of the crisis escalation process
Recognizing early warning signs of escalation
Safety concerns : Recognizing signs of impending violence
Mental Preparation to intervene effectively
Verbal De-escalation Techniques – Listening and Responding
Assessing key themes driving the escalation
Problem-solving under stress
States of mind and De-escalation: What we know about changing states
This course is being offered as a Remote Learning - Live Training! This course includes content of traditional in-person classroom training via Zoom technology.
• Real-time presentations
• Faculty Interaction
• Small group breakouts
• Live Q & A
It's easy and affordable
SCHEDULE A CALL
We'll take a few minutes and discuss your organizational requirements to determine your best plan of action.
HOST THE TRAINING
We'll provide interactive in-person or "virtual" training to give your employees the tools and confidence to intervene with those in crisis.
Our skill-based scenario training provides hands-on experience that boosts confidence, preparing your team to interact productively with individuals in severe crises.
Dr. Leger has nearly 35 years of experience providing crisis intervention, stress management, peer support, training, and consulting services to first responders, mental health professionals, clergy, school counselors, medical, corporate, and industrial fields. His PhD is in counseling with a concentration in traumatic stress. He is a board certified Fellow with the American Academy of Experts in Traumatic Stress and a retired first responder.
With experience in the business sector, law enforcement, fire services, EMS, schools and churches, he is uniquely qualified to provide consulting, training and program development in the areas of peer support teams, critical incident stress management, workplace violence, church and workplace safety, suicide intervention, compassion fatigue/burnout, and many other workforce wellness concerns.
"I firmly believe that everyone in high-stress professions should be armed with the skills to confidently and competently intervene in extreme crisis situations. This is more than just a belief - it's my mission. Whether it's online or in-person, every session is designed to empower you with actionable tactics for crisis intervention and de-escalation."
... Looking forward to being part of your journey towards enhanced crisis management skills!
We know you'd still have questions, so that's why we prepared this section just for you.
Schedule Changes & The Stress Care Doc's Right to Cancel
Due to unforeseen circumstances, if it becomes necessary to make changes to the schedule, The Stress Care Doc reserves the right to cancel or make changes in course offerings, presenters and session times without prior notice to attendees.
Find out how to provide this training for your organization
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